Frequently asked questions
Ordering
How do I order?
Choose your colour and size on the product page and press “Ask on WhatsApp”, “Email” or “Instagram”. Your message is filled in for you.
We reply with availability, the total and payment details, usually within a few hours.
How do I pay?
We send you a payment link or bank transfer details when we confirm your order. We don't take payments on the website yet.
Where are your clothes made?
In Sri Lanka. We handpick every piece there from small workshops and bring it to Finland.
Each product page shows where the garment was made, and the QR code on its tag opens the full story.
Delivery
How long does delivery take?
2–4 working days within Finland with Posti or Matkahuolto, to the pickup point or parcel locker you choose.
How much is delivery?
€5.90, and free on orders over €60.
Returns
Can I return an item?
Yes. Return unworn items with their tags within 30 days. Message us first and we'll send you a free return code.
When do I get my money back?
Within 14 days of us receiving your return, including the original delivery cost.
Sizing
Which size should I choose?
Check the size guide and the fit notes on each product page. If you're between sizes, ask us — we can measure the garment for you.
Care
What is the QR code on the tag?
Scan it with your phone to see what the garment is made of, where it was made, its measurements and quality checks.
How do I wash wool?
Air it between wears and wash only when needed: by hand in cold water with wool detergent, then dry flat.